diff --git a/docs/tutorials/faq.md b/docs/tutorials/faq.md
index 30ce02b9d..00be37192 100644
--- a/docs/tutorials/faq.md
+++ b/docs/tutorials/faq.md
@@ -245,6 +245,19 @@ the following configuration:
 player.configure('manifest.hls.liveSegmentsDelay', 1);
 ```
 
+<hr>
+
+**Q:** Why can I not find the new version of Shaka Player on
+ajax.googleapis.com?
+
+**A:** When a new version of Shaka Player is released on GitHub, it has to
+undergo a brief manual review process before it can be uploaded to Google's
+servers. After approval, the upload process then usually takes several hours.
+Therefore it is not unusual for a day or two to pass before a new version of
+Shaka Player is hosted on Google's ajax.googleapis.com website. We ask for your
+patience in these matters.
+
+
 [386]: https://github.com/shaka-project/shaka-player/issues/386#issuecomment-227898001
 [489]: https://github.com/shaka-project/shaka-player/issues/489#issuecomment-240466224
 [743]: https://github.com/shaka-project/shaka-player/issues/743